NO return of merchandise will be accepted without prior permission and without a Returned Material Authorization (RMA) number issued directly by the Tarantin Industries Returns department. If Merchandise is returned to Tarantin Ind. without an RMA, it will be refused and returned to the buyer at their expense. With an official RMA, a return will be accepted (pending the conditions stated below) for either a merchandise exchange or for credit against future purchases. NO refunds will be issued.

Special order “non-stocked” merchandise, is not returnable unless prior authorization is given by the manufacturer or supplier.

All authorized returns must meet all of the following conditions;

1. An RMA request must be submitted within 30 days of the Invoice Date
2. Total returned value of goods must be greater than $20
3. Each return is subject to a 15% restocking charge unless otherwise indicated
4. All returns must be received at Tarantin Industries Inc. within 30 days after the issuance of the Returned Materials Authorization (RMA). The Returned Materials Authorization (RMA) is void after 30 days of issue.
5. Most Important*, All returned merchandise must be in "brand new" condition and be in its original packaging.

Claims for damage incurred in route between Tarantin Industries Inc and the buyer.

1. Concealed damage can occur in transit by outside carriers. Tarantin Industries Inc. is not responsible for damages caused by the carrier. Contact your Tarantin representative and ask to arrange an inspection by the carrier. DO NOT RETURN THE PRODUCT TO TARANTIN IND AS THIS CAN VOID THE CLAIM WITH THE CARRIER.
2. Damage identified at the time of receipt should be noted as damaged on the carrier BOL. The driver should be alerted and an "exception number" may be obtained from the driver.
3. UPS, FedEx, and USPS damages need to be inspected by the carrier at the receiver’s location.
4. Contact your Tarantin service representative to initiate all damage claims. Tarantin will arrange for inspections and file the claim with the carrier in your behalf.
5. Make sure you keep all damaged packaging and merchandise as close to the original receipt condition as possible. DO NOT DESTROY ORIGINAL PACKAGING! Remember to document any visible damage on the BOL upon receipt and take pictures of all damages for review.

Shortages

1. Immediately upon the receipt of goods, the buyer shall have the responsibility to inspect all items. Any discrepancy between the goods received and shipping documents (packing list) MUST be brought to the attention of the Tarantin Ind Inc. returns dept. within 5 business days.

Credits for returns will be issued on a per case basis and no credits shall be issued without the complete resolution of the RMA including receipt of the returned merchandise to Tarantin Industries Inc.

Start your return HERE.

Back to Sales Team

Andy Stewart

Delaware
Virginia
Maryland
804.517.9041
This email address is being protected from spambots. You need JavaScript enabled to view it.

Andy brings with him a wealth of experience, starting out in the propane industry as a Bobtail Driver in 2015. Soon, he moved into Commercial Sales, developing relationships and establishing brand recognition in his Mid-Atlantic territory. Over the next couple of years, he moved up the ladder from Key Account Manager to Strategic Account Manager to Regional Sales Manager and finally Commercial Growth Manager. All along the way his main goal was to assist the customer in any way. This is why Andy will be a great asset to the Tarantin team and a great asset to the customers in his territory.

@bigcountrygrillin

Ingredients

For Marinade

• 1 Flank Steak
• 1 Garlic Bulb Minced
• 1½ Cups Soy Sauce
• 3 tsp Minced Ginger

For Lo Mein

• ½ lb Spaghetti
• 1 Bottle of Big Green Egg Sweet Kentucky Bourbon BBQ Sauce
• 1 Cup Broccoli Florets Chopped
• ½ Cup Carrots Julienne
• 2 Bunches of Scallions
• Vegetable Oil (or any oil will work)

Directions

Marinade

1. Cut the flank steak with the grain into 4 equal pieces, then slice against the grain into very thin slices
2. In a bowl, combine soy sauce, ginger, and garlic.
3. Add sliced steak.
4. Set in fridge for at least 2 hours (Preferably overnight)

Cook

1. Boil the pasta until done. Strain and set aside with a little bit of olive oil. (This can be done ahead of time)
2. Set up your Big Green EGG with a ConvEGGtor Basket. Heat up your wok with a little bit of vegetable oil, just before it starts to smoke add your beef that’s been marinating and cook for 3-5 minutes until there is a little bit of char on the beef.
3. Add the broccoli and carrots, and stir until cooked.
4. Add about ¼ cup of Big Green EGG Kentucky Bourbon Sauce.
5. Continue to stir vigorously to ensure nothing sticks to the wok.
6. Add the cooked spaghetti and stir until it is warm.
7. Once plated garnish with chopped scallion and serve.

Download a pdf of this recipe.